Payment Policy
Effective Date: May 18, 2025
1. Introduction
At Ultimate WellNest LLC ("we," "us," or "our"), your security and convenience are our top priorities. This Payment Policy outlines accepted payment methods, billing procedures, and relevant terms for purchases made through our website, www.ultimatewellnest.com.
By completing a purchase on our website, you agree to this Payment Policy.
2. Accepted Payment Methods
- Shop Pay
- PayPal
- Google Pay
- Major Credit/Debit Cards (Visa, Mastercard, Amex, Discover)
- Bank Deposit (Optional Manual Payment Method)
Bank deposit is available upon request and may include an incentive for high-value orders. Full instructions are provided via email upon confirmation.
3. Payment Processing & Security
Secure Transactions: All payments are processed through encrypted and PCI-compliant checkout gateways. We do not store your payment credentials.
Payment Authorization: By submitting payment, you authorize us to charge your selected method for the full order total.
4. Order Review
Before fulfillment, your order receives a personal review to ensure every detail aligns with availability, delivery timing, and your expectations.
5. Payment Holds & Processing Time
Orders paid by bank deposit are held until payment is confirmed. Please allow 1–3 business days after funds are received for order processing.
6. Taxes & Currency
All prices are listed in U.S. Dollars (USD). We do not charge sales tax or customs duties on orders shipped within the United States.
7. Pre-Orders & Backorders
If your item is on backorder, we’ll notify you with an estimated restock date. Refunds may be requested if the delay exceeds 30 days.
8. Chargebacks & Disputes
If you have a concern about your order, you agree to contact us first at hello@ultimatewellnest.com before initiating a chargeback. Unauthorized chargebacks will be disputed with documented order and shipping records.
9. Order Cancellations & Refunds
Orders cannot be canceled once they have been shipped. Refunds are available for defective or damaged items as outlined in our Return & Refund Policy.
10. Updates to This Payment Policy
We reserve the right to update this Payment Policy at any time. Changes take effect upon posting to this page.
11. Contact Information
- Email: hello@ultimatewellnest.com
- Phone: (877) 801-3777
- Support Hours: Monday–Friday, 9 AM – 5 PM EST
By completing a purchase, you confirm that you have read, understood, and agreed to this Payment Policy.