Privacy Policy

Effective Date: April 28, 2025

1. Introduction

Ultimate WellNest ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit www.ultimatewellnest.com and interact with our associated subdomains, Facebook, Instagram, and other digital platforms (collectively, our "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms
Cookie: A small data file stored on your browser to identify your preferences and browsing behavior.
Company: Refers to Ultimate WellNest, registered in the United States, responsible for handling your information under this Privacy Policy.
Customer: Any individual or entity using Ultimate WellNest’s services, including purchasing products from our website.
Device: Any internet-connected device, such as a phone, tablet, or computer.
IP Address: A unique identifier assigned to your device when you access the Internet.
Personal Data: Any information that directly or indirectly identifies a person, including names, email addresses, and IP addresses.
Service: Refers to our website www.ultimatewellnest.com and any other related services.
Third-Party Service: Advertisers, marketing partners, and analytics providers we work with, including Facebook and Instagram.
You: Any person or entity visiting our website or using our services.
3. Information We Collect

We collect personal information in the following ways:

When You Visit Our Website – We may collect details such as your IP address, device type, and browsing behavior through cookies and tracking technologies.
When You Register on Our Site – We collect information such as your name, email address, and phone number.
When You Make a Purchase – We collect billing and shipping addresses, payment information, and order history.
When You Subscribe to Our Newsletter – We collect your email address and preferences.
When You Engage with Our Social Media Accounts – If you interact with our Facebook and Instagram pages, we may collect data provided by these platforms.
When You Contact Us – We collect personal data when you submit inquiries through forms, chat, or email.

Personal Information Collected:
Name / Username
Email address
Phone number
Mailing and billing addresses
Payment details (processed through secure third-party providers)

4. How We Use the Information We Collect

We use your information to:

Process Orders: To complete transactions and deliver products.
Improve Our Website: To analyze user behavior and enhance customer experience.
Personalize Your Experience: To remember your preferences and optimize recommendations.
Customer Support: To respond to inquiries and support requests.
Marketing & Advertising: To display personalized ads via Facebook, Instagram, and Google Ads.
Security & Fraud Prevention: To detect unauthorized activity and ensure account security.

5. Information from Third Parties
5.1 Data Shared with Facebook and Instagram

Because we use Facebook and Instagram for advertising and customer engagement, certain information may be shared, such as:

Your Facebook/Instagram profile information (if you engage with our ads or content).
Your purchase behavior (if you click on ads that lead to our website).
Your browsing activity on our site (via Facebook Pixel and Instagram tracking).

How to Manage Your Data on Facebook/Instagram:

You can adjust your ad preferences on Facebook under Settings > Ads > Ad Preferences.
You can opt out of targeted ads through Your Online Choices or Facebook’s Ad Settings.

5.2 Data from Other Third Parties

We may also receive:

Fraud detection alerts from third-party security providers.
Publicly available social media information if you engage with our brand.

6. Sharing Your Information

We may share your information with:

Third-Party Service Providers – Trusted payment processors (Shopify Payments, PayPal, Affirm) and shipping providers.
Marketing & Advertising Partners – Platforms such as Facebook, Instagram, and Google Ads.
Business Transfers – If our company undergoes a merger or sale.
Legal Requirements – If required by law, court order, or government request.

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

Website Functionality – To enable secure transactions.
Analytics & Performance Tracking – To understand user behavior via Google Analytics and Facebook Pixel.
Marketing & Advertising – To show relevant ads based on browsing activity.

How to Manage Cookies:
You can adjust your cookie settings in your browser or opt out of tracking via Google Analytics Opt-Out or Facebook Ad Preferences.

8. Data Security

We implement strong security measures, including:

SSL Encryption – Protects sensitive data during transmission.
Secure Payment Processing – All transactions are handled through PCI DSS-compliant providers.
Access Controls – Only authorized personnel have access to personal data.

9. Data Retention

We retain personal data for as long as necessary to fulfill its purpose, comply with legal obligations, and protect against fraud.

10. Your Rights

Depending on your location, you may have the following rights:

Access – Request copies of your personal data.
Correction – Request corrections to inaccurate information.
Deletion – Request deletion of personal data.
Opt-Out of Marketing – Unsubscribe from emails and targeted ads.

To exercise your rights, contact us at hello@ultimatewellnest.com or call us at (877) 801-3777.

11. Children's Privacy

Our services are not intended for individuals under 16 years old. If we discover that we have collected personal data from a minor, we will delete it immediately.

12. International Data Transfers

If you access our website from outside the United States, your data may be transferred to and processed in the United States.

13. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available at www.ultimatewellnest.com with the updated effective date.

Your continued use of our services after any updates constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@ultimatewellnest.com or call us at (877) 801-3777.
Customer Service Hours: Monday to Friday, 9 AM - 5 PM EST