Privacy Policy

Effective Date: April 28, 2025

1. Introduction

Ultimate WellNest LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit www.ultimatewellnest.com and interact with our associated subdomains, Facebook, Instagram, and other digital platforms (collectively, our "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Definitions and Key Terms

  • Cookie: A small data file stored on your browser to identify your preferences and browsing behavior.
  • Company: Refers to Ultimate WellNest LLC, registered in the United States.
  • Customer: Any individual or entity using our services, including purchasing products from our website.
  • Device: Any internet-connected device (e.g., phone, tablet, or computer).
  • IP Address: A unique identifier assigned to your device when you access the Internet.
  • Personal Data: Any information that directly or indirectly identifies a person.
  • Service: Refers to our website and all related services.
  • Third-Party Service: Advertisers, marketing partners, and analytics providers we work with.
  • You: Any person or entity using our website or services.

3. Information We Collect

  • Website Visits: IP address, device type, and browsing behavior via cookies.
  • Account Registration: Name, email, phone number.
  • Purchases: Billing/shipping address, order history, and payment info (processed securely).
  • Newsletter Signups: Email address and communication preferences.
  • Social Media Engagement: Data shared by Facebook or Instagram when you engage with our content.
  • Customer Support: Any information you provide via email, form, or chat.

4. How We Use Your Information

  • To process and fulfill orders
  • To improve website performance and usability
  • To personalize your experience and preferences
  • To provide customer support
  • To personalize marketing communications via platforms like Facebook and Google
  • To detect and prevent fraudulent activity

5. Information from Third Parties

5.1 Facebook & Instagram

We may receive:

  • Profile info if you interact with our content or ads
  • Purchase or browsing behavior (via Facebook Pixel)

To manage your data preferences, visit: Facebook Ad Preferences

5.2 Other Third Parties

  • Fraud alerts from payment processors
  • Public social media information

6. Sharing Your Information

  • With service providers: Shopify (site hosting), PayPal (payment processing once available), shipping couriers
  • For marketing: Facebook, Instagram, Google Ads
  • Legal reasons: If required by law or to protect our rights
  • Business transfers: In the event of a merger, sale, or acquisition

7. Cookies and Tracking

  • Functionality cookies – to support shopping cart, login, and secure checkout
  • Performance cookies – Google Analytics, Facebook Pixel
  • Ad tracking cookies – to serve personalized ads based on your preferences

You can manage cookies through your browser settings or by using tools like Google Analytics Opt-Out.

8. Data Security

  • SSL encryption during checkout
  • PCI-compliant payment processors
  • Restricted access to sensitive data

9. Data Retention

We retain personal data as long as needed for order fulfillment, customer support, legal obligations, and fraud protection.

10. Your Rights

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Opt out of marketing emails and personalized advertising

To exercise these rights, contact us at hello@ultimatewellnest.com or call (877) 801-3777.

11. Children's Privacy

We do not knowingly collect data from anyone under age 16. If such data is identified, we will promptly delete it.

12. International Visitors

Your data may be stored and processed in the United States. By using our site, you consent to the transfer of your data internationally.

13. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these external sites.

14. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the new effective date.

15. Contact Us

For any privacy-related concerns, please contact: