→ Each product is handpicked with one goal: to support deep recovery and long-term vitality. From circadian-resetting saunas to mobility-enhancing reformers, our tools go beyond surface-level wellness. We prioritize what restores energy, balances the nervous system, and supports sustainable living.

→ Yes. We source equipment that aligns with current research in wellness, recovery science, and bio-optimization. Modalities like infrared therapy, cold immersion, and floatation therapy are widely supported by studies in stress reduction, sleep regulation, and parasympathetic activation.

→ Our product pages include detailed descriptions, benefits, and best-use scenarios. If you need personalized guidance, contact our Wellness Concierge team and we’ll help you find the right fit based on your lifestyle and goals.

→ Each brand has its own warranty terms. We clearly list warranty details under each product’s Warranty tab. If you need help navigating coverage, our team is happy to assist.

→ Maintenance instructions are included in each product’s Care Guide. For most equipment, regular cleaning and basic upkeep are all that’s required. Some products offer downloadable manuals for long-term support.

→ We currently accept secure Bank Deposits. Credit card payment options will be available soon.

→ Yes. We offer a 2% savings for orders paid via Bank Deposit. Full instructions are provided at checkout after placing your order.

→ Yes. All transactions are processed through encrypted, secure channels. Your information is always protected.

→ We offer free standard curbside delivery across the contiguous U.S. White Glove Delivery and expedited shipping may be available for select products. Additional fees apply.

→ Most in-stock items ship within 2–5 business days. Delivery typically occurs within 6–13 business days, depending on the product type and carrier. Larger freight-shipped items may require additional scheduling time.

→ Currently, we ship within the U.S. only (48 contiguous states + Washington, D.C.). We do not ship to Alaska, Hawaii, U.S. territories, or APO/FPO addresses.

→ A tracking link will be emailed to you once your item ships. You can also visit your carrier’s website for real-time updates.

→ Return eligibility varies by brand and product type. Most items may be returned within 14–30 days if unused, unassembled, and in original packaging. Customers must review the specific return terms on the individual product page before requesting a return. An approved RMA (Return Merchandise Authorization) is required for all returns.

→ Email hello@ultimatewellnest.com with your order number, reason for return, and any supporting details (photos if needed). We will guide you through the RMA (Return Merchandise Authorization) process and return instructions.

→ Yes. Restocking fees vary by brand and condition of the item, typically ranging from 15% to 35%. Full details are provided during the return authorization process.

→ In most cases, the customer is responsible for return shipping unless the product was damaged or incorrect.

→ Exchanges may be possible depending on brand policy and stock availability. All exchanges are subject to return approval, restocking fees, and shipping charges. Some brands require an RMA (Return Merchandise Authorization) before accepting an exchange. Please contact us as soon as possible to discuss your specific situation.

→ Customers must inspect shipments immediately upon delivery. All shipping damages must be reported within 24–48 hours to qualify for a replacement. Take clear photos of any visible damage and notify us at hello@ultimatewellnest.com right away.

→ We help high-performers recover from modern stress and build vitality for life. Our focus is longevity, not just productivity.

→ We source from premium manufacturers in the U.S., Europe, and Asia. Product origin is listed on each page.

→ Yes. Use our Concierge Chat or email us — we respond within 1 business day.

→ Email: hello@ultimatewellnest.com

→ Phone: 1-877-801-3777 (Mon–Fri, 9am–5pm EST)