Warranty Policy

Effective Date: April 28, 2025

1. Overview

At Ultimate WellNest LLC, we are committed to offering premium wellness products that meet the highest standards of quality and performance. Our Warranty Policy is designed to give you peace of mind when investing in our equipment.

2. Brand-Specific Manufacturer Warranties

All products sold on our website include a full manufacturer warranty. Warranty terms, duration, and coverage vary by brand and product category.

To view detailed warranty information, please refer to the individual product page or contact our Customer Care team for assistance.

3. What’s Typically Covered

Manufacturer warranties generally include:

  • Structural integrity of frames or housings
  • Functionality of electrical and mechanical components
  • Heating or cooling elements (where applicable)
  • Factory defects in materials or workmanship

4. What’s Not Covered

Manufacturer warranties generally do not cover:

  • Normal wear and tear (e.g., upholstery, finishes, cosmetic scratches)
  • Damage resulting from misuse, negligence, or improper installation
  • Commercial use of residential-rated equipment (unless explicitly stated)
  • Alterations, modifications, or unauthorized repairs
  • Failure to follow proper care and maintenance guidelines

5. How to File a Warranty Claim

To initiate a warranty claim:

  • Email us at hello@ultimatewellnest.com with your order number and a detailed description of the issue.
  • Attach clear photos or videos documenting the problem.
  • Our team will coordinate with the manufacturer to evaluate your claim.

6. Resolution Options

If your claim is approved, resolutions may include one or more of the following, depending on the manufacturer's warranty terms:

  • Replacement of defective parts
  • Repair or servicing instructions
  • Full product replacement (in rare cases)

7. Shipping Costs & Limitations

Shipping costs for replacement parts may be covered by the manufacturer, depending on their policy. Labor charges, technician visits, or other service fees may be the customer’s responsibility unless otherwise stated in the warranty coverage.

8. Warranty Registration

Some manufacturers require product registration within 30 days of delivery. Please follow the instructions included with your product to ensure full warranty eligibility.

9. Need Help?

Our Customer Care team is ready to assist you:

By purchasing from Ultimate WellNest LLC, you acknowledge and agree to this Warranty Policy. For any questions about brand-specific warranty terms, please contact us prior to placing your order.