Warranty Policy

Effective Date: May 18, 2025

1. Overview

At Ultimate WellNest LLC, we are committed to offering premium wellness products that meet the highest standards of quality and performance. This Warranty Policy is designed to give you peace of mind when investing in our equipment.

2. Manufacturer Warranty Coverage

All products sold on our website include a full manufacturer warranty. Warranty terms, duration, and coverage vary by brand and product category.

Please refer to the individual product page's “Warranty” tab or downloadable manual for full coverage details. If unavailable, we will provide a direct link to the supplier’s warranty page upon request.

3. What’s Typically Covered

Manufacturer warranties generally include:

  • Structural integrity of frames or housings
  • Functionality of electrical and mechanical components
  • Heating or cooling elements (where applicable)
  • Factory defects in materials or workmanship

4. What’s Not Covered

Manufacturer warranties generally do not cover:

  • Normal wear and tear (e.g., upholstery, finishes, cosmetic scratches)
  • Damage from misuse, negligence, or improper installation
  • Commercial use of residential-rated equipment (unless specified)
  • Alterations, modifications, or unauthorized repairs
  • Failure to follow proper care and maintenance instructions

5. Filing a Warranty Claim

Ultimate WellNest LLC does not approve or process warranty claims directly. However, we are happy to assist by:

  • Providing a copy of your order confirmation
  • Sharing brand contact details or claim submission instructions
  • Facilitating communication with the manufacturer if needed

To begin, email hello@ultimatewellnest.com with your order number, photos or videos documenting the issue, and a brief description of the problem.

6. Resolution Options

If your claim is approved by the manufacturer, resolutions may include:

  • Replacement parts shipped directly to you
  • Repair instructions or troubleshooting support
  • Full product replacement (in rare cases, based on brand policy)

7. Shipping & Service Costs

Shipping for replacement parts may be covered by the brand depending on the policy. Technician or labor-related charges may be the customer’s responsibility unless stated otherwise by the manufacturer.

8. Warranty Registration

Some manufacturers require registration within 30 days of delivery. Please check the product manual or website instructions to ensure full eligibility.

9. Questions or Help

By purchasing from Ultimate WellNest LLC, you acknowledge and agree to this Warranty Policy. For brand-specific coverage, always refer to the product page or contact our team before ordering.